While municipal fire departments often share administrative resources with other departments within the municipality, as a stand-alone municipal district, Countryside needs to provide its own administrative support. Working under the direction of Deputy Chief-Support Services Grant, the Administrative Support Division provides support for human resources, finance, billing, information systems and telecommunications support, and general office functions.

Countryside’s administrative support professionals work Monday through Friday, 8:00 AM to 4:30 PM. In addition, because the District operates its own 911 emergency telecommunications center, the IS Coordinator or an outside support contractor is on-call at all times for data or telecommunications network emergencies.

Kristopher Coss

IT Technical Specialist

Serving Since 2023

Lisa Clausen

Finance Director

Serving Since 2020

Bill Wagner

Volunteer Investigator

Serving Since 2004 Certified Illinois Police Officer Retired Police Sergeant Certified Fraud Examiner Certified Protection Professional FEMA Disaster Assistance Ambulance Billing Signatures Background Investigations Fire Investigations

Lina Diaz

Administrative Assistant

Serving Since 2011 AAS Business Administration Administrative Support Ambulance Billing CPR Class Registration District Fee Billing Office Equipment & Supplies Records Management Member, IFSAP