CFPD Community Stakeholder Survey – Countryside Fire Protection District

Welcome and thank you for participating in our survey. Your responses to the survey are important and will guide us in developing our strategic plan to serve you with excellence.

Do you live in and/or own operate a business in the Countryside Fire Protection District? Not sure? - Find out on the Lake County GIS Map here
*
- Yes
- No
We’re sorry, we are only seeking responses from residents and businesses within the Countryside Fire Protection District boundaries at this time. We thank you for your interest in helping.

About the Countryside Fire Protection District…

Established in 1959, the Countryside Fire Protection District proudly serves an area that includes portions of Vernon Hills, Hawthorn Woods, Long Grove, Indian Creek, and Unincorporated areas of Lake County. We protect residential, mercantile, office, warehouse, and light industrial property with an EAV of $1.5 billion. CFPD staffs 2 fire stations 24 hours a day and in 2017 responded to 4,809 fire, rescue and EMS calls. Effective responses in the District are accomplished with many strong automatic and mutual aid intergovernmental agreements with neighboring agencies to assure the quickest, most efficient response.

The District is an Insurance Service Office (ISO) Class 3 and internationally accredited fire agency since 1998; meeting the highest standards set by the Commission on Fire Accreditation International.

The 24 square mile Countryside Fire Protection District stretches from Milwaukee Avenue on the East, to Fremont Center Road on the west. The Northern most boundary is Winchester Road, and to the south, Port Clinton Road. The Canadian National and METRA Railroads traverse the District.

Our professional force of 44 full-time and contract Firemedics complimented by 35 part-time Firefighters and Paramedics, train weekly to ensure readiness in firefighting, emergency medical skills, technical rescue, hazardous materials, and disaster response for the 36,400 residents we serve.

The District operates a state-of-the-art dispatch center staffed by 7 full-time and several part-time professional, Emergency Medical and Fire Dispatch trained telecommunicators. Our operation is also supported by an administrative staff.

The Fire Prevention Bureau is responsible for fire & life safety education, fire safety inspections, building plan review, fire investigation, and water supply testing. We pro-actively use building and fire codes to ensure safety at over 1,500 occupancies in the District.

The members of the Countryside Fire Protection District are committed to providing the community with the utmost in public safety.

Click here for more information about the Countryside Fire Protection District.

1. The Countryside Fire Protection District’s goal based on fire stations locations and staffing is to respond to all emergency calls in the District 90% of the time within 7 minutes. The response time is:*
- Better than I expected
- Adequate
- Marginal
- Poor

4. Do you think there are any additional services the Countryside Fire Protection District should provide?*
- Yes
- No
Please elaborate.

5. In order of importance, I expect the Countryside Fire Protection District to:*
Please click and drag the items on the list below. Arrange the items below from top to bottom in order of priority. (The top being the most important)
- Provide a quick response
- Be staffed with a nice, professional workforce
- Be well trained
- Cost effective without compromising services
- Have adequate and reliable apparatus, equipment and facilities.
- Collaborative with other agencies

6. The Countryside Fire Protection Districts involvement in the community is:*
- Great
- Adequate
- Marginal
- Poor

7. Based on what you know about us or a personal experience, please tell us about something AWESOME as it relates to the Countryside Fire Protection District.
7. Please enter your response here.*

8. Please share any comments you have on how the Countryside Fire Protection District can IMPROVE service to you and the community.
8. Please enter your response here.

9. Overall, the Countryside Fire Protection District is:*
- Awesome
- Adequate
- Marginal
- Poor

Would you like someone from the Countryside Fire Protection District to contact you to address anything relative to your answers in this survey?*
- Yes
- No
Name:
Email:
Phone:

Should you have any additional comments or questions please contact us at info@countrysidefire.com.
Thank You.

Step 1 of 12

About the Countryside Fire Protection District…

From the Chief

CPR and First Aid Classes

Contact Information