Administrative Support
While municipal fire departments often share administrative resources with other departments within the municipality, as a stand-alone municipal district, Countryside needs to provide its own administrative support. Working under the direction of Deputy Chief-Support Services Grant, the Administrative Support Division provides support for human resources, finance, billing, information systems and telecommunications support, and general office functions.
Countryside's administrative support professionals work Monday through Friday, 8:00 AM to 4:30 PM. In addition, because the District operates its own 911 emergency telecommunications center, the IS Coordinator or an outside support contractor is on-call at all times for data or telecommunications network emergencies.
| Personnel | |
| Click on bold names to email. | |
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Nancy Gibbs Administrative Assistant Serving Since 1999 40 Years Experience Administrative Support Ambulance Billing CPR Class Registration District Fee Billing Office Equipment & Supplies Records Management |
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Tim Kasper Business Manager Serving Since 2008 23 Years Experience Certified Public Accountant BS Accountancy Member, Illinois CPA Society Member, Illinois Government Finance Officers Association Controllership Functions Human Resources Records Management Recording Secretary, Board of Trustees Recording Secretary, Board of Commissioners Recording Secretary, Pension Board |
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Jim Dinsch Information Systems Coordinator/Firemedic Serving Since 2007 (Previously Served 1998-2002) 20 Years Experience Firefighter 3/Nationally Registered Paramedic MS Leadership, Disaster Preparation & Crisis Management BS Public Safety Administration Critical Care Paramedic Tactical Medic Fire Instructor 2 EMS Lead Instructor ACLS & PALS Instructor PEPP ALS Course Coordinator PHTLS Advanced Instructor Radiological/Nuclear Awareness Trainer Terrorism Response Operations Trainer Microsoft Desktop Support Technician Member, Illinois EMTs Association Member, International Association of Fire Chiefs Member, National Association of EMS Educators Member, National EMS Management Association Member, Wisconsin EMS Association Member, Wisconsin State Firefighters Association Information Systems Support Telecommunications Systems Support EMS Education |
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Bill Wagner Volunteer Investigator Serving Since 2004 28 Years Experience Certified Illinois Police Officer Retired Police Sergeant Certified Fraud Examiner Certified Protection Professional Ambulance Billing Signatures Background Investigations Fire Investigations |



